ISO 9001:2015 Overview

Course Overview

This course is designed familiarize learners with the requirements put forth in the NEW ISO 9001:2015* standard.
Although knowledge in any previous version of ISO 9001 is not necessary, the differences and gaps will be explained.

The focus is on a Quality Management System (QMS) that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste. This system will create an improvement tool by which the organization utilizes higher levels of effectiveness and profitability.

Important “new” concepts in this standard will be covered:

• Context of the Organization
• Risk-Based Thinking
• No “Management Rep” in the Standard?
• Greater emphasis on Leadership
• Stricter “Competency” requirements
• Is Preventive Action gone?

Our training also provides the essential team development skills to create dynamic and productive teams. This is often missing in audit and problem solving teams.

This course is designed for anyone needing to know what the new standard encompasses in both leadership and engagement. Virtually anyone in the organization from executive management to front-line workers will benefit from this training.

*Attendees need not purchase a valid copy of the ISO standard prior to the training from http://www.iso.org/iso/catalogue_detail?csnumber=62085
but are encouraged to do so.